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QUALITY GUARANTEE AND AFTERCARE

We at BathCo pride ourselves in the quality of installation by our fitters and thus are able to offer a guarantee on the workmanship for a period of 2 years. This is in addition to the product warranties which are anywhere between 5 years and a lifetime, depending on the product. A signed and dated certificate will be presented to you after you are fully satisfied with your new bathroom. If an after sales issue should occur, just contact us and you can be rest assured that it will be dealt with quickly and fully – our reputation depends on it.

FREQUENTLY ASKED QUESTIONS

Q. Can home surveys be carried out in the evening or weekends?

A. Yes, if you are working we will arrange to visit you at a convenient time between Monday and Saturday.

Q. Are BathCo fully insured against unlikely accidental damage?

A. Yes we are fully insured for accidental damage, for your total peace of mind.

Q. Do you remove and dispose of my old bathroom suite?

A. We will remove and dispose of your old suite fully, that’s all included.

Q. Will I be given an installation and completion time and date?

A. Yes, we pride ourselves on this.

Q. How long is the workmanship guaranteed for?

A. A full comprehensive 1 year guarantee from installation date.

Q. Are there any hidden costs? I’m not paying for anything extra am I?

A. The price you are quoted is the price you pay.

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